Shipping policy
At Morea, we want your shopping experience to be simple and transparent from the moment you choose your favorite women’s pajamas to the moment your order arrives.
This Shipping Policy explains where we ship, our shipping costs, processing times, estimated delivery times, tracking information, and what to do if you experience a delivery issue.
Shipping Destination
Morea currently ships orders within the United States only.
We do not currently offer international shipping. Orders must be placed using a valid delivery address within the United States.
Shipping Cost
We offer free standard shipping on all orders within the United States.
There is no minimum purchase requirement to qualify for free shipping.
Order Processing Time
Orders are typically processed within 2–4 business days after your order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday, excluding U.S. federal holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.
Estimated Delivery Time
After processing, the estimated delivery time is:
7–15 business days
Please note that the estimated delivery time begins after your order has been processed and shipped.
Therefore, the estimated total timeframe from placing your order to delivery is generally:
Processing: 2–4 business days
Shipping: 7–15 business days
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, high-volume periods, or other transportation disruptions.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout after your order has shipped.
Please allow some time for the shipping carrier to update tracking information after your shipment has been created.
If you have not received tracking information after the applicable processing period, please contact us at support@wearmorea.com.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your shipping information before completing your purchase.
If you notice an error in your shipping address after placing an order, contact us as soon as possible at support@wearmorea.com. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Delivery Delays
While we work to provide clear delivery estimates, occasional delays may occur after an order has been handed over to the shipping carrier.
If your tracking information has not updated for an extended period or your order has not arrived within the expected delivery timeframe, please contact our customer support team so we can assist you.
Delivered but Not Received
If tracking shows that your package has been delivered but you cannot locate it, we recommend:
Checking around the delivery location and any secure areas where the carrier may have left the package.
Checking with other members of your household or neighbors who may have accepted the delivery.
Reviewing the tracking information for any delivery notes.
Contacting the shipping carrier for additional delivery information.
If you are still unable to locate your package, please contact us at support@wearmorea.com with your order number and tracking information so we can assist you.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at support@wearmorea.com.
Include your order number, a description of the issue, and clear photographs of the item and packaging where applicable. Our customer support team will review the information and assist you with the appropriate next steps.
For information regarding returns and refunds, please review our Refund Policy.
Questions About Shipping
If you have questions about your order, shipping status, or delivery, please contact our customer support team.
When contacting us regarding an existing order, please include your order number so we can assist you more efficiently.
Business Information
Store name: Morea
Company Name: DKX LLC
EIN number: 38-4320593
Company number: 2024-001458582
Address: N Gould St Ste R, 30, 82801, Sheridan, Wyoming, USA
Email: support@wearmorea.com
Phone Number: +15205644900