Refund policy

At Morea, we want you to feel confident when shopping for women’s pajamas and sleepwear. If your purchase is not quite right, we offer returns on eligible items in accordance with the policy below.

Please review the conditions and instructions carefully before requesting a return.

30-Day Return Policy

We accept eligible returns requested within 30 days of delivery.

The 30-day return period begins on the date your order is confirmed as delivered by the shipping carrier.

To request a return, please contact us at support@wearmorea.com with your order number and the item(s) you would like to return.

Return Eligibility

To be eligible for a return, women’s pajamas and sleepwear must be:

• Unworn and unused, except for trying the item on for fit
• Unwashed
• Free from stains, odors, makeup, deodorant, pet hair, or other signs of wear
• Returned with original tags attached, where applicable
• Returned in the original packaging where reasonably possible
• In the same condition in which they were received

Please take reasonable care when trying on your pajamas, as sleepwear showing signs of use beyond what is reasonably necessary to determine fit may not qualify for a return.

Proof of purchase or your Morea order number may be required to process your request.

How to Request a Return

To start a return, contact us at support@wearmorea.com within 30 days of delivery.

Please include:

Your order number
The item(s) you would like to return
The reason for the return

Our customer support team will review your request and provide return instructions if the item is eligible.

Please do not send a return to our business address or any other address without first receiving return instructions from Morea. Unauthorized returns may not be accepted or processed.

Return Shipping

Unless the item arrived damaged, defective, incorrect, or the return is due to an error on our part, customers are responsible for the cost of return shipping.

Original shipping charges, if any, are non-refundable unless required by applicable law or the return is due to an error on our part.

Morea currently provides free standard shipping on orders within the United States; however, free outbound shipping does not automatically include free return shipping.

Incorrect Size or Change of Mind

If you ordered the wrong size, selected the wrong style, or simply changed your mind, you may request a return within the 30-day return period provided the item meets our return eligibility requirements.

We recommend reviewing the available product information and sizing details before placing your order.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us at support@wearmorea.com as soon as possible.

Please include your order number, a description of the issue, and clear photographs showing the item and the issue where applicable.

We will review the information and provide the appropriate next steps.

Non-Returnable Items

For hygiene and product-condition reasons, we cannot accept returns for:

• Pajamas or sleepwear that have been worn beyond trying them on for fit
• Washed or altered items
• Items showing stains, odors, makeup, deodorant, pet hair, or other signs of use
• Items returned outside the 30-day return period
• Items that do not meet the return eligibility requirements
• Gift cards, if offered

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

We do not currently offer direct exchanges.

If you would like a different size, color, or style, you may return the eligible original item in accordance with this policy and place a new order for your preferred item.

This helps ensure that the replacement item you want is available at the time of purchase.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

After Morea issues the refund, your bank, credit card provider, or payment provider may require additional time to post the funds to your account. Processing times after the refund has been issued are controlled by your financial institution and may vary.

If more than 10 business days have passed since we approved your refund and you have not received it, please contact us at support@wearmorea.com.

Refund Amount

Approved refunds generally cover the purchase price of eligible returned merchandise.

Any non-refundable shipping charges or other charges, if applicable, will not be included in the refund unless the return resulted from a damaged, defective, or incorrect item, an error on our part, or otherwise required by applicable law.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@wearmorea.com.

We will do our best to accommodate cancellation requests before an order enters processing or ships. However, we cannot guarantee that an order can be canceled once processing has begun.

If your order has already shipped, you may request an eligible return after receiving it in accordance with this Return & Refund Policy.

Questions About Returns or Refunds

If you have questions about a return, refund, or the eligibility of your women’s sleepwear purchase, please contact our customer support team.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Business Information

Store name: Morea
Company Name: DKX LLC
EIN number: 38-4320593
Company number: 2024-001458582
Address: N Gould St Ste R, 30, 82801, Sheridan, Wyoming, USA
Email: support@wearmorea.com
Phone Number: +15205644900